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Senior Warehouse Supervisor


The incumbent is expected to assist Warehouse Management in leading the activities of the Warehouse & Distribution Centre with the objective of providing cost-efficient, timely and courteous service to our customers while maintaining the highest standards of inventory management and safety.

Some Main Responsibilities include:
  • Assist the Warehouse Manager/Assistant Warehouse Manager in achieving/ executing all Corporate and Departmental initiatives/goals.
  • Enforce standards established in the Company’s Good Warehousing Procedures with an objective of maintaining a clean, healthy and safe warehouse environment; guaranteeing the security of employees from external threats; ensuring appropriate rotation of stock and inventory accuracy; supporting traceability of stock throughout the extended supply chain; ensuring daily accurate verification of customer orders after picking before dispatching for delivery; promoting product safety by storing goods in accordance with specified storage conditions and supplier requirements; minimizing equipment downtime through preventative maintenance programs.
  • Manage available human and physical resources on an on-going basis during shift to support operational demands including container un-stuffing, put away, control, picking, customer delivery, sorting and housekeeping.
  • Ensure all products are properly labelled, stored, and their locations are accurately recorded.
  • Maintain receiving, warehousing, and distribution operations by coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Safeguard warehouse operations and contents by monitoring security procedures and protocols.
  • Foster team spirit and encourage warehouse staff performance through coaching, counselling and disciplining staff where necessary.
  • Investigate and explain stock variances and report findings to the Warehouse Manager.
  • Make recommendations for improvement of warehouse operations to achieve increased productivity and efficiency.
  • Perform and implement continuous operational process improvements ensuring that these processes are respected and lead to achievement of higher levels of productivity with same or less resources.
  • Maintain and monitor key performance indicators and performance measures to drive performance improvement and achievement of productivity targets.
  • Review documents at the end of the day from the contract delivery drivers and issue Goods Returned Advice and Return Advice documents as required.
  • Perform other duties that may be required to enhance the operations of the Company
Qualification and Experience:
  • Diploma in Supply Chain Management, Operations Management, Warehousing and Inventory Management or similar qualification in a related field
  • A minimum of three (3) years’ experience in similar role with at least two (2) in a supervisory capacity.
  • Or relevant combination of training and experience
Skills / Competencies:
  • Excellent interpersonal skills with the ability to communicate with all levels of staff in the organization
  • Critical thinking, good analytical and problem solving skills
  • Supervisory Management Skills
  • Ability to manage multiple tasks
  • Knowledge of Microsoft office Applications.

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